For International Customers

Thank you for your interest in our products.
Before purchasing from outside Japan, please read the following carefully.

1. Inquiry Required Before Purchase

We kindly ask international customers to contact us before placing an order.
Some products cannot be shipped internationally due to material restrictions or shipping regulations.
→ Contact Us Form

（海外からのご購入前に、必ずお問い合わせください。一部商品は素材や輸送制限により海外発送ができません。）

2. Excluded Brands / Products

Some brands or products may not be available for international shipping due to manufacturer policies or material restrictions.
Please contact us before placing your order to confirm availability.

（一部ブランドや商品は、メーカー規定や素材の制限により海外発送ができない場合がございます。ご購入前に必ずお問い合わせください。）

3. CITES (Convention on International Trade in Endangered Species)

Some musical instruments and accessories may contain materials regulated under CITES.
Exporting such products may require an official CITES export permit.
Please contact us before purchasing to confirm the necessary documentation.

（一部の商品には、ワシントン条約（CITES）の対象素材が含まれている場合があり、輸出許可証等が必要となる場合がございます。まずはお問い合わせください。）

4. Shipping & Payment

We primarily use EMS / DHL for overseas shipments.
Shipping fees, import taxes, and customs duties are the responsibility of the buyer.

（海外発送には主にEMSまたはDHLを利用しております。送料・関税・輸入税はお客様のご負担となります。）

Contact

Please contact us via our Contact Form or email:
info@ties-ent.com